What Is Google My Business?

Google My Business (GMB) is a free tool by Google that lets local businesses manage how they appear on Google Search and Google Maps.
It shows your business name, location, phone number, website, hours, reviews, and photos — directly in the search results.

Why Is Google My Business Important for Local Marketing?

Google My Business helps local businesses attract nearby customers by boosting visibility, building trust, and driving foot traffic. Here’s how:

1. Appear in Local Search Results

When someone searches for “SEO company in mohali” or “SEO company in chandigarh,” Google shows local listings first — and these listings come from GMB profiles. If your GMB is complete and active, you’re more likely to appear in the “Local 3-Pack” (top 3 local results).

2. Build Trust with Reviews and Ratings

GMB allows customers to leave reviews.
Positive reviews build credibility and social proof, helping people choose you over competitors.

87% of people read Google reviews before choosing a local business.

3. Drive Website Visits, Calls, and Directions

Your GMB profile includes click-to-call, website links, and map directions. This makes it easy for potential customers to take action directly from the search result.

4. Free Visibility Without Ads

Unlike Google Ads, GMB listings are completely free. You can get traffic and leads without spending on advertising — just by optimizing your listing.

5. Post Updates, Offers, and Events

GMB allows businesses to publish posts just like social media — offers, updates, seasonal discounts, events, etc. This keeps your audience engaged and boosts your local relevance.

6. Track Performance and Insights

You get access to analytics like:

  • How many people searched for your business
  • How they found it (maps or search)
  • What actions they took (calls, clicks, etc.)

This helps you refine your local marketing strategy.

Q: Why is Google My Business important for local marketing?
A: Google My Business helps local businesses show up in local search and Google Maps, attract nearby customers, build trust through reviews, and drive calls, visits, and clicks — all for free.